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  • What are the drop-off/pick-up times?
    Monday - Wednesday drop-off/pick-up: between 8:00 AM to 2:00 PM between 3:30 PM to 8:00 PM Thursday drop-off/pick-up: between 8:00 AM to NOON between 5:00 PM to 8:00 PM Friday drop-off/pick-up: between 8:00 AM to 2:00 PM between 3:30 PM to 8:00 PM Saturday & Sunday drop-off/pick-up: 8:00 AM to 8:00 PM Early drop-off/pick-up is available by appointment only: Monday - Friday between 6:30 AM - 7:00 AM Saturday & Sunday between 7:00 AM - 8:00 AM Late drop-off/pick-up is available until 9:30 pm with an additional night charge. Around-about drop-off and pick-up times are set up ahead of schedule so we can make sure all other guests are safely out of the way. We will set this up with you after boarding is confirmed, and a day or two before drop-off.
  • What are the office hours?
    Office Hours are: Monday through Friday 8:00 am to 6:00 pm Saturday and Sunday 9:00 am to 6:00 pm
  • What paperwork do I need to fill out?
    To register, simply click the Reservations button found at the top of the screen (or the Boarding Registration button found on the overnight boarding webpage). This will take you to the registration screen for our boarding software, KennelBooker. Fill in all required fields and sign the boarding agreement when prompted.
  • Can we take a tour before we request boarding?
    Absolutely! Tours are Monday through Wednesday by appointment only. Call or text us to schedule a tour: 972-813-9183 or email us: info@nitropetcare.com
  • Will my dog have other dogs to play with?
    Sometimes. Not all dogs have the same play style or get along with every dog. When that is the case, dogs are kept separate. Since we are a kennel-free environment, dogs being kept separate will be in either the front or back half of our home.
  • Will my dog be in a kennel all day?
    No kennels here! Your dog will stay in a private room at night, during feeding times, and when we are out of the house. The rest of the day they will free-roam the house and have access to the backyard as much as needed.
  • Do you board just dogs?
    We are not dog exclusive! While we cannot board cats, for allergy reasons, we gladly board any other small animal. The pet must come in their own enclosure and with their own food. Small and exotic pets are boarded for just $5 a night
  • Is food provided?
    We request that you bring your dogs' food with them. Sudden changes in food can cause stomach issues, so it is best to keep your pup on what they are used to.
  • What else should I bring with my dog?
    Anything you would like! Dogs really like to have reminders of home. Some people bring a t-shirt or pillow case that smells like them. Other great things to bring are treats, dog bed or blanket, and their favorite toy.
  • Can you handle special dietary needs?
    Absolutely! We always ask for any allergies your pup may have and are more than happy to cook their meals if needed.
  • Do you administer medications?
    Yes. We can preform subcutaneous (under the skin) injections and pill administration for a daily fee. Injections are $12 and pill administration is $6. This price includes all family members and unlimited daily doses.
  • Is there an extra cost for stays on a holiday?
    Yes. There is an additional $15 a night charge for stays on a holiday. (This price is per day) Special holiday price is only added to the following days: New Years Eve and New Years Day, Memorial Day, Independence Day, Labor Day, Halloween, Thanksgiving, Christmas Eve and Christmas Day
  • Do you have breed or size restrictions?
    We gladly take dogs of all breeds and sizes!
  • Do dogs have to be spayed / neutered?
    While we cannot take femals in heat, dogs do not have to be spayed or neutered to board with us. Unaltered dogs will only interact with their family unless their behavior allows them to socialize.
Lodging FAQ
Pet Sitting FAQ

Insurance and Certifications

We are bonded, insured, and pet first aid certified

Overnight boarding space is limited to four dogs per night 

No limit on small or exotic animals (no cats, please!)

Pet Sitters Associates

Member & Insurance Information

Pet First Aid Certification

Pro Pet Hero Training

Insurance & Certificate
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