Question 1

What are the drop-off/pick-up times?

Accepted Answer

Drop-off and pick-ups are 7 days a week from 7am to 8pm.   (Starting August 2: Monday through Friday pick-ups and drop-offs are based around middle school schedule. 9:15 AM - 3:00 PM and again from 4:45 PM to 8:00 PM)   Late pick-up is available until 10 pm with an additional night charge.   Around-about drop-off and pick-up times are set up ahead of schedule so we can make sure all other guests are safely out of the way. We will set this up with you after boarding is confirmed, and a day or two before drop-off.

Question 2

What paperwork do I need to fill out?

Accepted Answer

To register, simply click the Reservations button found at the top of the screen (or the Boarding Registration button found on the overnight boarding webpage). This will take you to the registration screen for our boarding software, KennelBooker. Fill in all required fields and sign the boarding agreement when prompted.

Question 3

Can we take a 'tour' before we request boarding?

Accepted Answer

Absolutely! Tours are Monday through Wednesday by appointment only. Call or text us to schedule a tour: 972-813-9183 or email us: info@nitropetcare.com

Question 4

Will my dog have other dogs to play with?

Accepted Answer

Sometimes. Not all dogs have the same play style or get along with every dog. When that is the case, dogs are kept separate.  Since we are a kennel-free environment, dogs being kept separate will be in either the front or back half of our home.

Question 5

Will my dog be in a kennel all day?

Accepted Answer

No kennels here! Your dog will stay in a private room at night, during feeding times, and when we are out of the house. The rest of the day they will free-roam the house and have access to the backyard as much as needed.

Question 6

Do you board just dogs?

Accepted Answer

We are not dog exclusive! While we cannot board cats, for allergy reasons, we gladly board any other small animal. The pet must come in their own enclosure and with their own food. Small and exotic pets are boarded for just $5 a night

Question 7

Is food provided?

Accepted Answer

We request that you bring your dogs' food with them. Sudden changes in food can cause stomach issues, so it is best to keep your pup on what they are used to.

Question 8

What else should I bring with my dog?

Accepted Answer

Anything you would like! Dogs really like to have reminders of home.  Some people bring a t-shirt or pillow case that smells like them. Other great things to bring are treats, dog bed or blanket, and their favorite toy.

Question 9

Can you handle special dietary needs?

Accepted Answer

Absolutely! We always ask for any allergies your pup may have and are more than happy to cook their meals if needed.

Question 10

Do you administer medications?

Accepted Answer

Yes. We can preform subcutaneous (under the skin) injections and pill administration for a daily fee. Injections are $12 and pill administration is $6. This price includes all family members and unlimited daily doses.

Question 11

Is there an extra cost for stays on a holiday?

Accepted Answer

Yes. There is an additional $10 a night charge for stays on a holiday. (this price is per family - not per dog)   Special holiday price is only added to the following days: New Years Eve and New Years Day, Memorial Day, Independence Day, Labor Day, Halloween, Thanksgiving, Christmas Eve and Christmas Day

Question 12

Do you have breed or size restrictions?

Accepted Answer

We gladly take dogs of all breeds and sizes!

Question 13

Do dogs have to be spayed / neutered?

Accepted Answer

While we cannot take femals in heat, dogs do not have to be spayed or neutered to board with us. Unaltered dogs will only interact with their family unless their behavior allows them to socialize.

Insurance and Certifications

Pet Sitters Associates

Pet First Aid Certification